Privacy Policy

1. Who We Are

Core Tech 365 ("we", "us", or "our") is an IT managed services provider based in Ottawa, Ontario, Canada. We provide managed IT support, cybersecurity, cloud solutions, security cameras, and network infrastructure services to small and medium businesses.

If you have questions about this policy, contact us at [email protected] or call (343) 292-1328.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and company name when you fill out our contact form or request an assessment.
• Information about your IT environment and business needs that you share during consultations.
• Communications you send us by email, phone, or through our website.

We also collect limited technical data automatically when you visit our website, such as your IP address, browser type, pages visited, and referring URLs. This data is used solely for security and analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Send you information about our services, updates, or promotions (you may opt out at any time).
• Improve our website and service offerings.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

4. How We Share Your Information

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., email platforms, CRM tools). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

We may also disclose your information if required by law or to protect the rights, property, or safety of Core Tech 365, our clients, or others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your information is no longer needed, we securely delete or anonymize it.

6. Your Rights

Under applicable Canadian privacy law (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Withdraw consent to the collection or use of your information (subject to legal or contractual restrictions).
• Lodge a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, contact us at [email protected].

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: